Your customers don’t operate in silos. Neither should your Salesforce solutions.
From marketing and sales to service and beyond, your customers expect and deserve a seamless, satisfying experience. With 20 years of Salesforce expertise, we help you capitalize on the full power of your Salesforce suite to deliver innovative, unified experiences across the entire customer journey.
The OneMagnify path to customer
transformation using Salesforce.
Our Salesforce consulting team lives and breathes customer experience, combining deep marketing expertise with data, analytics, and artificial intelligence capabilities to drive digital transformation and maximize the value of your Salesforce investments.
We support you in the end-to-end architecture, implementation, management, and ongoing evolution of your Salesforce suite.
We establish a data foundation to support analytics and AI approaches that fuel Salesforce solutions and provide the basis for creating optimal customer experiences.
Our Salesforce expertise
Our Salesforce consultants unleash the power of Salesforce technology, ensuring your applications are configured and managed to drive efficiency, fuel business processes, and increase sales.
We offer implementation and managed services to help you get the most value from your Salesforce investment and extend your team with our certified experts.
Why OneMagnify?
Salesforce consulting partner with 20 years of Salesforce experience.
50 years of creative brand-building experience.
Data, analytics, and AI expertise.
700 marketing, analytics, and AI experts globally.
Unified voice of customer
Translate vast amounts of customer data from Salesforce Service Cloud and other sources into real-time insights that reveal what your customers care about so contact center reps can manage customer interactions more efficiently and successfully.
Data cleansing & augmentation
Promote the seamless flow of high-quality data across your Salesforce suite. Our data cleansing best practices combined with Data Cloud eliminate duplicate records, correct inaccurate data, standardize formats, and combine appropriate records from multiple sources for a single source of trusted customer data.
Customer relationship marketing
Integrate brand and digital marketing with data-driven strategies and analytics that guide decisions about audience targeting, messaging, and user experience.
Challenge
To streamline and better personalize its marketing strategy across multiple channels, Navistar turned to OneMagnify to develop an integrated cross-brand and business unit CRM program for its primary vehicle brands, International® Truck and IC Bus®, and their aftermarket service solutions.
Solution
OneMagnify implemented a campaign system for effective management, consolidation, centralization, and optimization of all email, paid media, and owned media programs across all of Navistar's brands and business units.
- Creating new email microjourneys
- Enabling CRM campaigning with real-time data
- Driving sales with Salesforce integration & lead qualification
Impact
Delivered relevant, personalized experiences based on customer segmentation and lifestyle stage. The seamless multichannel program resulted in increased subscriber list growth and enhanced overall email engagement.
10
%
80
%
Challenge
A large automotive aftermarket parts provider managing 5,000 company-operated and 1,400 independently owned stores, serving both retail and commercial markets, needed to:
- Drive more B2B revenue
- Decrease marketing costs
- Increase store traffic
To do this, the client needed to establish a single, complete, actionable, and flexible decision-making environment to serve all business needs related to customers.
Solution
OneMagnify delivered a customer data integration solution that included integrated sales and marketing automation; scalable analysis and reporting platform; and a flexible, integrated data layer with data hygiene, customer data integration, and data consolidation.
Effort included:
- Name and address scrubbing, address verification, and geocoding
- Entity management
- Data mapping and standardization
Impact
Delivered relevant, personalized experiences based on customer segmentation and lifestyle stage. The seamless multichannel program resulted in increased subscriber list growth and enhanced overall email engagement.
8
%
$1.5
M
$3
M
Our Salesforce experts are standing by.
Featured partners
